+ Discover What The Geeks Know That You May Not
“Born in 1888, the son of a Missouri pig farmer who struggled all his life, Carnegie grew up ashamed of being poor. The feeling never quite wore off, and, as a young man, he contemplated suicide. When he was twenty-four, and struggling for subsistence in New York City, Carnegie offered to teach night classes in public speaking at the 125th Street YMCA. Fewer than ten students attended his first class. For weeks, Carnegie shared with his students the skills he'd learned as a standout high school debater and as a student at Missouri State Teachers College. He taught people how to shirk shyness, boost self-confidence, and ease worry, using ideas that amount, then and now, to common sense. Remember people's names. Be a good listener. Don't criticize, condemn, or complain. After his first several classes, Carnegie ran out of stories to tell.
So he asked his students to stand up and talk about their own experiences - and offered feedback on their performances. It was then that he realized that as students overcame their fear of taking the floor, and became more comfortable talking openly about themselves, their self-confidence rose accordingly. In Carnegie's classes, businessmen, salesmen, and other professionals found a place devoted to affordable, commonsensical self-improvement. By 1916, Carnegie's course was so successful that he needed to train, for the first time, official Dale Carnegie Course instructors. By 1920, Carnegie had published Public Speaking, an official text that he used to launch Carnegie courses in Boston, Philadelphia, and Baltimore. And it's possible none of it would've happened had not Carnegie encouraged his initial classes to open up and to share their stories.” - Keith Ferrazzi, Never Eat Alone
“Most people do not listen with the intent to understand; they listen with the intent to reply.” - Stephen Covey