+ Discover What The Geeks Know That You May Not
- Frugal Travel Guy: Help Mitigate Expetations
- One Mile At A Time: Miles & Points For Infrequent Flyers
- The Points Guy: 10 Mistakes To Avoid With Fequent Flyer Miles
- Travel Is Free: 7 Incredible Successes In Miles & Points
- View From The Wing: 4 Basics Of Using Your Miles
- Frugal Travel Guy: Capital One Miles Are Not Really Miles
- One Mile At A Time: Establishing Value Of Miles
“Alice Watchke, a teacher from Minneapolis, dropped her American Express credit card, which allowed her to earn Delta Air Lines miles. She says that leaving was easy; the card made promises it couldn't keep.
‘When we enrolled, the ads all said, 'Round trip flights for 20,000 miles,'’ she recalls. So she began collecting miles; she amassed 45,000 and her husband earned 62,000. When the time came to cash them in, she was told that she'd either have to pay a $150 renewal fee plus 60,000 miles each for the desired tickets, or buy the miles for an additional $400. Instead, she canceled her card.
There's no telling how many disgruntled frequent fliers and guests such as Watchke are out there. Travel companies do not disclose loyalty program membership numbers, nor do they reveal the number of miles members have earned, but by some estimates, there are several trillion unredeemed miles floating around out there. If you do the math, it's obvious that travelers are on the losing end of that equation.” – Washington Post